How does your software compare to other industry software programs?
No other software in the green industry has 100% database synchronization capability! This feature alone can save you hours of productivity. Plus our programs include features that are optional add-ons in other programs. For example our landscape cad design, phone center, work and appointment scheduler, plant health care, and chemical inventory and reporting are ALL built into the program. Dollar for dollar no other program has as much to offer!
Can you import my customers from my existing program?
Yes, our talented programmers can extract and import your data from any program you are currently using! If you are using QuickBooks 2003 or later, our PhoneCenter software (included with ArborGold) allows you to import and export customers from QuickBooks!
My company does both tree and lawn care. Can I use ArborGold to handle both?
Yes you can. ArborGold is for both tree care, lawn and landscape businesses..
How easy is your program to learn and use?
Our software programs include a complete training manual with graphic illustrations. In addition we offer built-in help menus and even include our video training library at no additional cost. We also offer you support via remote connection software (remote connection software is free of cost to you!). It allows us to view your computer screen, move your mouse around, type, etc., all while we talk on the phone. It just like having us in your office with you and takes only seconds to setup!
How does your support, updates and upgrades work?
Your software purchase includes 1-3 months of unlimited support (based on what package you purchase, ex. unlimited version offers 3 months of support). You may then choose to purchase a low cost service plan to continue unlimited support with free updates and upgrades.
What are the hardware requirements?
Minimum: Pentium 4 (or equivalent) or faster CPU, 1GB Ram, 10gb free hard drive space, Windows XP, Vista and the new Windows 7. And for you Apple Macintosh users, you can use ArborGold by using Windows Parallel.
Is your software networkable?
Yes! Our programs run on a variety of network platforms, for example, Novel, NT, Peer-to-Peer, etc.
What is your return policy?
We have a 30 day money back guarantee! When we ship your software you have 30 days to register it. If for any reason you are dissatisfied you may return the software for a FULL refund. (click here for information about our Guarantee)
Do you offer monthly service plans for my software?
